Frequently Asked Questions
Everything you need to know about working with The Kyler Zheng Group.
Transaction coordination (TC) is a service where a dedicated professional manages the administrative tasks of a real estate transaction — from contract to close. This includes tracking deadlines, managing documents, coordinating with all parties, and ensuring compliance. It frees agents to focus on generating leads and closing deals.
We offer flexible pricing based on your needs. Transaction coordination is priced per transaction, with volume discounts available for teams and brokerages. Website design is quoted per project based on scope and complexity. Contact us for a custom quote tailored to your business.
We work with the tools you already know and love. Our team is proficient in Dotloop, SkySlope, Brokermint, DocuSign, and most major transaction management platforms. For web design, we use modern frameworks and tools to build fast, responsive, and SEO-friendly websites.
For transaction coordination, we typically onboard new clients within 24-48 hours. Once assigned, your TC monitors your transaction daily and ensures all deadlines are met well in advance. For website design, most projects are completed within 2-4 weeks depending on scope.
Communication is one of our core pillars. You'll receive regular updates via your preferred method — email, text, or phone. We also provide access to a shared dashboard where you can track transaction milestones in real time. You'll never be left wondering about the status of your deal.
Absolutely not. You remain in full control at all times. Your transaction coordinator works behind the scenes to handle the administrative details, but all major decisions stay with you. Think of us as your back-office support team — we handle the busywork so you can focus on your clients.
Our web design process is straightforward: we start with a discovery call to understand your brand, goals, and preferences. Then we create a custom design mockup for your review. After your feedback and approval, we develop the full site, optimize it for search engines and mobile devices, and launch. We also offer ongoing maintenance packages.
Yes! Many of our clients take advantage of both services. We offer bundle pricing for clients who need both transaction coordination and a professional website. It's the complete package for agents looking to streamline their operations and elevate their online presence.